Wet Seal - Worst customer service i ever experienced

I will NEVER EVER shop with wet seal again!!!this is two weeks and I have not received my order.

After I placed my order I did not receive a confirmation email or tracking number which led to me calling customer service where I was on hold for almost 30 minutes. Eventually I emailed them and found out they put the wrong name on my package.

In addition the agents are giving me the run around and seem to lack basic manners.Every day of this week I was told it is being shipped out by the end of the day and it still have not been shipped, at this point I no longer want the items but a refund!!!.

This review is a subjective opinion of a user.
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Reason of review:
Order processing issue
Product or service
Online Order
Review category
Footwear and Clothing
review #642392
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