I bought some clothing from wetseal on the east side of madison recently and the "supervisor" refused to let me use my sister's membership card. she said, in a snotty, and very rude way that that has ALWAYS been their policy but, I remembered very well that both sides (west and east) has told me before that any of your siblings could use your card.
That was the only reason my sister decided to purchase the card. And now they are going back on their words?
The supervisor from the east side was very rude and I have never seen any supervisors act like that infront of a whole bunch of customers. I absolutely do not care if she was having a bad day, just the way she presented herself, I will never shop there again.
I am so disappointed because wetseal used to be one of my favorite stores, until this encounter, it was such a horrible experience. I absolutely believe wetseal has very bad customer service and that supervisor should be "re-trained." I honestly think, if you were a supervisor, you would know how to act and at least be "Friendly."