The customer service for this company is awful. I purchased shoes as well as an purse online and one pair of the shoes did not fit.
I would have liked to simply exchange them but wetseal does not allow you to do so. Instead you have to send the shoes back which was 12.00* (at the cheapest rate) and then order them again. I emailed them to express how disappointed I was in this whole process ... No response.
Way to take care of your customers wetseal ! I could have went up the street to purchases these heels if I would have known it would result to this.
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