i placed an order on 2/2, and got a shipping confirmation on 2/6. The tracking number that was sent to me is incorrect, i emailed customer service twice about the issue with no response.
I called them and they basically gave me some *** answer saying "it's in transit but fedex is updating their teacking numbers" and they basically told me they couldn't do anything about it. asked if they can track it for me because i bought all my clothes specifically for a vacation that i am going on 2/10 and needed my package before i leave. well.
let's just say their customer service sucks ***, and i won't be getting my package on time. i used to like wetseal, but now i'm glad they are going out of business.
Product or Service Mentioned: Wet Seal Shipping Service.
Reason of review: Problem with delivery.