Product: Wet Seal Shipping Service Clear all filters (15 of 15 reviews match)
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i placed an order on 2/2, and got a shipping confirmation on 2/6.The tracking number that was sent to me is incorrect, i emailed customer service twice about the issue with no response. I called them and they basically gave me some *** answer saying "it's in transit...
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Anonymous
RMB

I am missing items in my order and can't get intouch with any customer service. What is that? Ok, give me back my money then. How can you cancel all consumer services once you...

Anonymous
kmd

The exact same thing is happening to me!

2.2
Product
Wet Seal Shipping Service
#1005938
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My orders was placed 5 days ago and it has YET to be shipped no wonder they are going out of business they SUCK I'm so pissed
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Anonymous
Toni

My order was placed on the 28th and I having got *** either!!!!! I'm soooooo pissed!!!! This is RIDICULOUS can't believe it takes this long for it to be processed it says sent...

1.0
Product
Wet Seal Shipping Service
#1000901
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The customer service by email service sucks!I made an order on 12/23/16 and received the order confirmation number right away but never received a shipping confirmation so sunday 01/01/17 I emailed customer service (from a different email from the one I used to place...
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Anonymous
Anonymous

I can agree my credit card has been charged and I still don't have my items.. this company sucks. My order was placed and confirmed from 25th January 2017.. what's the hold u...

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Wet Seal Shipping Service
#984724
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I ordered 19 items on black friday only to discovered that four of my items was missing when I received it yesterday.I called them and told them what had happen and they told me that I had to reorder everything that was missing and that they will reimburse me but none...
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Wet Seal Shipping Service
#968752
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Ordered my three items (all in stock) and it said 5-7 business days but said that there would be a few day wait. So I waited and emailed them a week later asking where my stuff is they sent me an automated response FOUR DAYS LATER saying my stuff was going to be late...
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1.3
Product
Wet Seal Shipping Service
I didn't like
  • Shipping
  • Failure to deliver items ordered
  • Customer service
#803022
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I places my order a week ago and paid for 2- day shipping in anticipation of a trip. I logged on today to find my order hasn't even been shipped out. I called the customer service and they have no idea when or if it will be shipped out this week at all. Fine, I asked...
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Anonymous
Anonymous

I ordered on the 18th and it still has not shipped either :(

2.5
Product
Wet Seal Shipping Service
I didn't like
  • Customer service
  • Failure to deliver items ordered
  • Did not get my order
#796913
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So Wet Seal "claims" to help you order your items in-store to avoid shipping charges, which was pretty cool. But PLEASE be aware that this is a TOTAL SCAM! I waited two weeks for my items to arrive in the mail and I never received a confirmation email. I called...
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Wet Seal Shipping Service
#646228
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Like most of these complaints, I'm absolutely livid over their online shopping experience. Wet Seal had a buy one, get two items free on all their clearance. This was the ONLY reason why I decided to buy items. I ordered about 30 items, paid for it, got a confirmation...
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Wet Seal Shipping Service
#478446
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I recently ordered online because they were having a 30% off sale. I ended up spending about $50 for 2 shorts and a pair of shoes. Typically I wear a size 3, but ordered a size 5 because their shorts run small in size. So I ordered, paid for shipping and everything,...
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Anonymous
Anonymous

I'm sorry I marked as "bull ***" iPad fumble and it won't let me change my comment. Ugh :/

Anonymous
Anna

Ugh i was wondering why my size 3 jeans wouldnt fit ! the sizes run so small i thought i was getting fatter or something. thy also didnt send the shoes i ordered as fast as ...

Product
Wet Seal Shipping Service
#320792
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Wet Seal - Package never received

#1065672
i never received my clothes that i ordered in January. I think i put the wrong adresse. i nearly spent $100 on those clothes and never received them or a refund
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Wet Seal Shipping Service Review

#1020610
1.4
Details
I been trying to contact wet seals to the number they offer only to be answer by an automatic voice message estating no one is avaliable i submitted an order of more than $100 was charge .Wgen my order finally got here many of the items where missing and the ship summary estates items where sent .I got ripped off so unhappy with ths fraudulent company .What can i do?
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Wet Seal Shipping Service Review

#1019580
2.3
Details
Still waiting on a package that was confirmed to be shipped on feb 27.. Its now been 9 business days.. The Tracking number given in email does NOT work for any of the mail carriers. Had this issue before but now the business tanked and who am I supposed to contact if i never receive this????
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Wet Seal Shipping Service Review

#979284
3.3
Details
I have made two seperare orders. This past Sunday and Monday. The Sunday order was a guaranteed two-day shipping. I recieced a shipping confirmation for that order on Tuesday, and the other order on Wednesday. It is Saturday and I was just told by FedEx that they haven't even recieced either package.
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Wet Seal Shipping Service Review

#934170
2.2
Details
I ordered a dress and it still hadn't come after eight days. I tried emailing the company but no one responded so I called the number for "customer service" and no one responded either. Since I couldn't get a hold of anyone they basically just scammed me for $30. I won't be buying anything from WETSEAL anytime soon.
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Wet Seal Shipping Service Review

#873995
Never again am I ordering online! Bad service! Placed an order and since they put it on hold I won't be able to receive it till three weeks later! Standard 6-8 shipping my ***! Plus to top it off they were "out of stock" of four items in my order because they put my *** on hold! And what did they do to help the situation.. NOTHING!! Bad customer care service!!
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