Wet Seal - Told No Refunds Only Exchanges or Store Credit
My daughter and I purchased two pairs of boot cut jeans.She decided that she didn't like them so the next day I went to return them.
I had paid with credit card, but the cashier told me she wouldn't refund my money. I could either exchange the pants for something else, or get store credit! I told her this was unacceptable, but she said those were my only two options! She told me the policy was written on the receipt and on the counter!
I have since emailed the corporate office, but who knows what will happen? I will also contact my credit card company,Prepaid Legal and the BBB to see if I can get justice.
What the company is doing is deceptive and dishonest!
Monetary Loss: $38.