Wet Seal was had a sale thus weekend... $50 off all orders over $50 and %60 off clearance items. This was a computer glitch that took them 2 days to realize. Instead of honoring the sale, they sent us an email with no instructions saying, "opps my bad, it was a...Read more
Wet Seal Online Order Review
Items are taking too long to be delivered . Already took money out of account . Terrible customer service .
I have ordered boots on 12/19/14...checked status no information. .no email confirmation. ..but the money was taken out of my pay pal account 2 times....only submitted 1 orderRead more
Exchange Policy Review
My son sent his sister some clothes and a couple of things were to small so we took them to exchange and they would not because she didn't have a receipt but the tags was still on he's military and we have to wait until he contact us
I usually enjoy this store and their products and their customer service is alright most of the time, but today it was lacking. I found a dress on sale that fit me perfect, only 2 were in the store and only one was in my size. I went to check out and after paying for...Read more
June 12th, 2013. Bought a swim bottom for my sister. Asked about return policy in case I found something else. The kid was new (first day on the job) and said you can return it for a full credit. Bought it without any worries and left. No more than 20 minutes later, I...Read more
I placed an order 3 weeks ago and received no email confirmation or tracking number. I called them today about it and gave them my order number and information. They claimed that the order never went through. On my account it says that the order status is "In...Read more
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