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Wet Seal - Deal Review from Douglasville, Georgia
Wet Seal was had a sale thus weekend... $50 off all orders over $50 and %60 off clearance items. This was a computer glitch that took them 2 days to realize. Instead of honoring the sale, they sent us an email with no instructions saying, "opps my bad, it was a...
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Anonymous
Anonymous

Also the emailed receipts that I received were someone else's orders with their names on it!

Anonymous
Cheychey

And on top of that, they are sending wrong orders to the wrong accounts!!! I got a few cancelled order emails from people I have never heard of! Hoping no hacks come from this...

1.0
#930460
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Wet Seal Online Order Review

Items are taking too long to be delivered . Already took money out of account . Terrible customer service .
3.0
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#679438
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I have ordered boots on 12/19/14...checked status no information. .no email confirmation. ..but the money was taken out of my pay pal account 2 times....only submitted 1 order
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Anonymous
coyote84

This just happened to me!!! Did you get a refund??? I don't have a order number but a screen shot of the order and proof it was taken out of my account. Thank god I took the s...

1.0
#574466
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Exchange Policy Review

My son sent his sister some clothes and a couple of things were to small so we took them to exchange and they would not because she didn't have a receipt but the tags was still on he's military and we have to wait until he contact us
#581573
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I usually enjoy this store and their products and their customer service is alright most of the time, but today it was lacking. I found a dress on sale that fit me perfect, only 2 were in the store and only one was in my size. I went to check out and after paying for...
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Anonymous
Gurlycurly

Under no circumstance can they offer you a discount for clearance. They could rip the dress in half but still can't discount it because it's against company policy. Don't be s...

#497785
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June 12th, 2013. Bought a swim bottom for my sister. Asked about return policy in case I found something else. The kid was new (first day on the job) and said you can return it for a full credit. Bought it without any worries and left. No more than 20 minutes later, I...
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Anonymous
Anonymous

I work for wet seal and if its with in the same day they can do cash back!! My store does it all the time!!!

#423722
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I placed an order 3 weeks ago and received no email confirmation or tracking number. I called them today about it and gave them my order number and information. They claimed that the order never went through. On my account it says that the order status is "In...
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Anonymous
...

soo i placed an order for wet seal, about 3 weaks ago and they said it should be there on monday 26 of june, 2012 so i waited and it was never there. today is tuesday 2 of Jul...

#212586
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