State: California Clear all filters (13 of 184 reviews match)
filters
state:
city:
Show
product:
Show

My daughter made a purchase at wet seal on 11/21/2016. The register froze after she slid her cards. They called p.o.s and cancelled the transaction and re rang everything back up and had her swipe her card again and it was declined. She left the store without any...
Read more
Anonymous
Anonymous

Sue them!

I didn't like
  • Customer care center
#969760
Reply to reviews
I will never order with them again!!!! After waiting weeks for my order. I opened the package that was all the clothing thrown in a bag. The boots I ordered are missing. At first I thought of maybe it will come in another shipment. So I logged in online to check the...
Read more
#752212
Reply to reviews
Show

Wet Seal Dress Review

So I was going to order a dress and three other things and so I placed an order. The dress I got was black and I wanted to change the color so I canceled it and after calling 3 times the gift cards I used have not been reloaded and its been 8hrs
4.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
Patterson, California
#741140
Reply to reviews
Show

Sandals Review

I recently bought a pair of sandals and they were damaged. I did not have a recept but you can tell they were bought and never worn the lady up front said "too late you can not exchange or return them without the recept but wtf !
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#676349
Reply to reviews
I ordered some clothing from Wet Seal online. I was excited since the shopping was for a trip I am taking this weekend I waited for my delivery and after a long day at work I was excited to try on my clothes and pack. Come to find out not one item was what I ordered! I...
Read more
1.0
I didn't like
  • Shipping
  • Wrong items
  • Customer service
#610941
Reply to reviews
They just built a wet seat plus in the mall.Orland Mall ...anyway why do they have all skinny girls working there....they have no plus size women for a plus size store.Thats just very back wards to me
Read more
Anonymous
Christina

Umm...why do they need fat girls to sell large clothes to other fat women/girls? Thats just ***. Besides, i dont think they'ed keep their job for long after wanting to sit dow...

#526824
Reply to reviews
The manager Alisha at Wet Seal is very rude to customers and even her employees. I wanted to return a shirt I bought that was too small for me, so I asked if I could get a different size and she just rolled her eyes and said "Ill check if we have any left." Being in a...
Read more
#498920
Reply to reviews
I was trying to order a dress today on Wet Seal's website with the merchandise credit I received after I returned a pair of jeans I bought earlier on, but after I entered the gift card number and the pin and clicked "checkout", I was brought back to the same page...
Read more
Anonymous
mel

interesting

#393644
Reply to reviews

Do not order online. I just received my order. I ordered a nice black dress. Size small. i only weigh 110. It was way too tight that i could not zip up the dress. I thought i made the mistake of ordering a kids size but i did not!. A size large would have probably...
Read more
#363587
Reply to reviews
My daughter and I purchased two pairs of boot cut jeans. She decided that she didn't like them so the next day I went to return them. I had paid with credit card, but the cashier told me she wouldn't refund my money. I could either exchange the pants for something...
Read more
Anonymous
Anonymous

we have since then changed our return policy. you have 14 days to get cash or credit and 20 to get in store credit (gift card) and you can always exchange.

Anonymous
OverReacting

Your overreacting. It's absolutely not their fault. You buy the jeans knowing for sure that you like them. If you don't know, you don't get them. The return policy is right on...

#228292
Reply to reviews