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I ordered ONE pair of sandals from Wet Seal on April 4th its now April 20th and i still have NOTHING. i called a week ago and the girl on the phone said that it wasnt even shipped to Fed Ex yet and that when it is ill get a confirmation email. I called at 4pm and then...
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Osteen,Florida
#833679
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Wet Seal - Manager Review from Appleton, Wisconsin
Monday March 21, 2016 Fox River Mall, Appleton Wetseal associates are SO RUDE! I walked in two hours before closing time & nobody greeted me or told me about the sale. Two minutes later a Caucasian lady & her daughter walks in, gets greeted at the spot. Right after a...
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2.0
#814597
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Wet Seal Shipping Service Review

Never again am I ordering online! Bad service! Placed an order and since they put it on hold I won't be able to receive it till three weeks later! Standard 6-8 shipping my ***! Plus to top it off they were "out of stock" of four items in my order because they put my *** on hold! And what did they do to help the situation.. NOTHING!! Bad customer care service!!
#873995
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Ordered my three items (all in stock) and it said 5-7 business days but said that there would be a few day wait. So I waited and emailed them a week later asking where my stuff is they sent me an automated response FOUR DAYS LATER saying my stuff was going to be late...
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1.3
I didn't like
  • Shipping
  • Failure to deliver items ordered
  • Customer service
#803022
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I places my order a week ago and paid for 2- day shipping in anticipation of a trip. I logged on today to find my order hasn't even been shipped out. I called the customer service and they have no idea when or if it will be shipped out this week at all. Fine, I asked...
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Anonymous
Anonymous

I ordered on the 18th and it still has not shipped either :(

2.5
I didn't like
  • Customer service
  • Did not get my order
  • Failure to deliver items ordered
#796913
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Do not order from this company. I ordered some sweaters and a dress and the sweaters came already picked and unraveled. I returned everything. Their return process is a huge pain. You have to contact them for an RA number and wait for their reply. Then you have to...
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#841714
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I recently purchased 4 sports bras online from Wet Seal. I've worn their sports bras for years and love them. I ordered mediums like I always wear but when I received them they were too big. I could see the size difference before I even tried one on. The sizes have...
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1.9
I didn't like
  • Sizes changed
  • Customer service
#820932
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This is my 2nd attempt to contact with no response from the first email. I ordered 3 items and on March 5 I only received 2 items. My order was placed on 2/21/2016, items were not sent until 2/27/2016. It should not have taken 7 days to send package, if something was...
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1.0
#804629
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The customer service for this company is awful. I purchased shoes as well as an purse online and one pair of the shoes did not fit. I would have liked to simply exchange them but wetseal does not allow you to do so. Instead you have to send the shoes back which was...
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1.9
#821167
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Short Review on May 19, 2016

This is absolutely bogus. don't ever order online, get off your butt and just go to the *** store itself cause this online ordering is a bunch of straight bs!
#850634
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