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Wet Seal - Manager Review from Appleton, Wisconsin
Monday March 21, 2016 Fox River Mall, Appleton Wetseal associates are SO RUDE! I walked in two hours before closing time & nobody greeted me or told me about the sale. Two minutes later a Caucasian lady & her daughter walks in, gets greeted at the spot. Right after a...
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2.0
#814597
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Wet Seal Shipping Service Review

Never again am I ordering online! Bad service! Placed an order and since they put it on hold I won't be able to receive it till three weeks later! Standard 6-8 shipping my ***! Plus to top it off they were "out of stock" of four items in my order because they put my *** on hold! And what did they do to help the situation.. NOTHING!! Bad customer care service!!
#873995
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Ordered my three items (all in stock) and it said 5-7 business days but said that there would be a few day wait. So I waited and emailed them a week later asking where my stuff is they sent me an automated response FOUR DAYS LATER saying my stuff was going to be late...
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1.3
I didn't like
  • Customer service
  • Shipping
  • Failure to deliver items ordered
#803022
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I places my order a week ago and paid for 2- day shipping in anticipation of a trip. I logged on today to find my order hasn't even been shipped out. I called the customer service and they have no idea when or if it will be shipped out this week at all. Fine, I asked...
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Anonymous
Anonymous

I ordered on the 18th and it still has not shipped either :(

2.5
I didn't like
  • Customer service
  • Delayed delivery
  • Did not get my order
#796913
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Do not order from this company. I ordered some sweaters and a dress and the sweaters came already picked and unraveled. I returned everything. Their return process is a huge pain. You have to contact them for an RA number and wait for their reply. Then you have to...
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#841714
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I recently purchased 4 sports bras online from Wet Seal. I've worn their sports bras for years and love them. I ordered mediums like I always wear but when I received them they were too big. I could see the size difference before I even tried one on. The sizes have...
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1.9
I didn't like
  • Customer service
  • Sizes changed
#820932
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The customer service for this company is awful. I purchased shoes as well as an purse online and one pair of the shoes did not fit. I would have liked to simply exchange them but wetseal does not allow you to do so. Instead you have to send the shoes back which was...
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1.9
#821167
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This is my 2nd attempt to contact with no response from the first email. I ordered 3 items and on March 5 I only received 2 items. My order was placed on 2/21/2016, items were not sent until 2/27/2016. It should not have taken 7 days to send package, if something was...
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1.0
#804629
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Short Review on May 19, 2016

This is absolutely bogus. don't ever order online, get off your butt and just go to the *** store itself cause this online ordering is a bunch of straight bs!
#850634
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Wet Seal Manager Review

Manager was extremely rude. She rolled her eyes when ringing my purchase, and when i said "have i nice day" she didnt even talk to me and then mocked me to another employee as i left. Extremely disrespectful.
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#848458
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